THE RICS STORIES

Hear from the people who have been coached or mentored by Russell.

It is rare to find someone who combines integrity, competence and a genuine interest in people. Russell is one such person and with whom I have been privileged to work with since I started in the industry. The time I have spent with him has been of great benefit and professional growth for me.  I have learned from his immense wisdom and experience, gleaned over the years. His guidance on business strategy and his insights in making decisions have proved invaluable. Topping it off is the bond of friendship that we have come to enjoy. Anyone using his services would, no doubt, benefit greatly.

D. SARKER, Authorized Representative, BlueRocke Investment Advisors Pty Lt

I was 25 years old, fresh out of uni, and thrust into the business world when I came across Russell Collins in early 2011.

 Essentially responsible for running my father’s financial planning business, I found myself with all the textbook knowledge in the world, zero practical experience, and facing the daunting “where to start” question.

 Luckily for me, Russell had all the tools to get me on the right track.  His insight, knowledge, processes and procedures taught me so much in our regular mentoring sessions in those early days.

 Only six months into my career, Russell helped me prepare for my first big assignment: to pitch for a $50,000 business insurance case.  I could only dream to get this case across the line – but presented to the client prepped with my questions to run through, my diagrams to draw on the whiteboard, and my stories to tell. IT WORKED!

 To this day, Russell’s questions, diagrams, stories and overall “russellisms” are my go-to for client presentations.  The diagrams are simple to follow and don’t overwhelm the clients. The questions allow a subtle connection with the client while drawing out all the solid information required to ensure success.

 

ELEANOR HANRAHAN, Financial Adviser / Accountant

I have been a financial adviser in Australia since 2011 and a paraplanner for 6 years prior to starting my own business. All of my training and qualifications did not even touch the surface when it comes to selling our services to clients and prospects. I read some general sales books which helped and have gone through training provided by the licensee but I was not confident in my interactions with prospects. On top of that, compliance procedures would stifle my ability to connect with clients.

Russell’s mentoring provided me with the structure and confidence to “sell” myself and to connect with prospects. He also provided guidelines that I could follow and adapt to my style that dealt with asking the right questions and a process to lead the client on a journey to the next steps. His mentoring has been invaluable, increasing my close rate and the confidence to continue advising despite the increasing compliance & educational requirements.

SOFIE KORAC, JP, BAppSc, GDipFP 

Much to my eternal good fortune, Russell undertook to mentor me very early in my career in July of 2011. At that stage, I was less than 12 months into having started my financial planning business, and I was going backwards quickly. I still remember our meeting in Russell’s Insurance Communications workshop and being blown away not only by his incomparable skills in the insurance game but more notably, his moral compass.

What sets Russell apart is that he is not a typical “salesperson.” Rather, he has made an art form of communicating, of asking the right questions, and of implementing an interviewing process that has one sole purpose: to act in the best interests of his clients.

I’ve learned so much from Russell, and no more important lesson than how to be a better person, and therefore to be a better adviser in the process. These days, I continue being mentored and challenged by Russell because of the value I place on having him in my life.

If you’re fortunate enough to have been mentored by Russell, you will most certainly be a better insurance and financial adviser as a result. Most importantly though, you will also be a better individual.

DOMINIQUE SCHUH, B.BusMan. BA. Adv. Dip. FS (FP). ChLP. SSA SMSF Specialist Advisor™