Russell,
I just wanted to say thank you for your presentation in Brisbane. I was planning to speak with you after to say it in person but unfortunately had to leave a little early before you had finished. I really enjoyed the day and you have provided me with some really great tools and concepts, some of which I have started to use already, others that we will implement in the very near future. I would like you to know that in my experience, this is the best 1-day sales (soft skill) workshop that I have ever attended. I have come from a family of insurance advisers and you have always been spoken of in legend, the man to see, who up until now I hadn’t. Well, it was worth the time invested and I have taken on board your advice to invest in myself and the improvement of my skills.