Matrix would like to thank you for your involvement in the 2009 Business Owners Conference held on 15 – 17 April in Hobart, Tasmania.

I have to ask you, did any of the delegates follow you home? They were so taken away with you and your practical presentation that I thought they might never let you get away!

Your presentation and round table sessions played a vital part in the total event. The feedback we received has been very positive, and delegates have confirmed that the insights you offered were valuable and relevant to them in their business. To give you an example, “an outstanding professional with a wealth of experience – he makes it look so easy.”

I know you were worried about using the 1995 MDRT presentation, but another delegate said, “this is the fifth time I have heard Russell’s presentation and I am still learning from it.”

Thank you so much for your contribution to our conference, Russell. In the words of another delegate, you are “a class act and a true professional.”

Allison Dummett, DFS, BA, MA, and CEO

Hi, Russell,

Thank you for a fantastic session yesterday. I know our advisers really valued your ideas and we have had some great feedback.

Shivani Gopal, M Comm (Financial Planning), ADFS

Hi, Russell,

Your presentation today was awesome and very helpful – the best I’ve been to. I will definitely use your strategy for my clients. Thanks, Russell.

Tien Pham, BCom, MBank & Fin, DipFS

Jim, the MDRT meeting in Vancouver in June was fantastic. Your friend Russell Collins was probably my favourite speaker of the whole deal! Still processing all that I learned, but it was amazing!

Joshua Tomeoni, CLU, CFP

Hi, Russell,

You don’t know me yet but I thought I would send a sincere thank you. I was reading through your presentation from the MDRT 2013 conference today. The quote you provided by Jack Dulworth. “The three stages of development in the life of a salesperson” really was an aha moment for me.

The best advice I always got was from my dad when I was growing up. He said, “Find an old fella who’s seen it all and ask him what he would do if he had his time again, as great advice is gained from years of experience”. Best advice ever! Teaching us “young blokes” who want to learn what works. Isn’t it amazing how sometimes the old ideas become the new, new?


Ben Law, B.Ag.Ec., Dip F.P. CERTIFIED FINANCIAL PLANNER™ – Risk Specialist


You gave a wonderful talk at MDRT Vancouver Meeting. Keep up the good work. Our members need your advice and your new book is the bible for the Business Owner Market. A Classic!

All the best.

James D. Pittman, CLU, CFP, First Vice President of MDRT


I just wanted to say thank you for your presentation in Brisbane. I was planning to speak with you after to say it in person but unfortunately had to leave a little early before you had finished. I really enjoyed the day and you have provided me with some really great tools and concepts, some of which I have started to use already, others that we will implement in the very near future. I would like you to know that in my experience, this is the best 1-day sales (soft skill) workshop that I have ever attended. I have come from a family of insurance advisers and you have always been spoken of in legend, the man to see, who up until now I hadn’t. Well, it was worth the time invested and I have taken on board your advice to invest in myself and the improvement of my skills.

Justin Walker, Fortnum Private Wealth

Hi, Russell!

I have just finished finalising the feedback from our Fortnum advisers who attended the National Summit. I thought some of this may be of interest to you as it shows not only our gratitude in having you as a presenter at our Summit but also the value you have imparted into our advisers. There were many positive feedback comments which were left in regards to your presentation which have been summarised into the following:

  • Great practical opportunities, and numerous takeaway strategies that can be implemented in all sectors of their businesses;
  • Helpful in allowing our advisers to reflect better on how we interact with clients and let them decide;
  • You were a great communicator with a wealth of knowledge; and
  • Valuable sales skills. 

Thanks again Russell for taking the time to come in and present to our advisers. What a great presentation. It was so well received by all our advisers.

Sym Yeow for the Fortnum National Summit

Dear Russell,

A massive THANK YOU! Yes, I wish I could shout it from the rooftops!

I’m not sure that there will ever be words enough to thank you for the presentation you did in Perth yesterday. It was the most valuable workshop/seminar that I have ever been to in my 8 years as a Life Risk Adviser.

Natalie Ashworth

Hi, Russell,

I attended my first MDRT seminar in Philly a few weeks back and was lucky enough to hear your presentation. Your focus on building relationships in the initial meeting, preparing for the initial meetings, asking penetrating questions etc. were the game changes for me.  I have since changed the structure of how I conduct the initial meetings which have produced solid results to date. Great tips for sure and I left your presentation motivated.

Glenn Malkiewicz, B.Bus (FinPlan)